Privacy Policy

Privacy and Data Protection

Couple Home Decor only collect information where it is necessary for the functioning of the website, to answer your enquiry, or to fulfil your orders.

Your Data and How we use it:

1. Our Contact Form

When you fill out our contact form on this website, your name and email address will be collected and used only to reply to your enquiry. They will not be added to any email lists or given to third parties or used for any other purpose.

2. Ordering From Us

When you use our online ecommerce store to order items, your name, email address and delivery address are collected so that we can fulfil your order. These details are used only to fulfil your order. They will not be added to any email lists or given to third parties.

Data Security

We allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

When will we share your personal data?

We may have to share your personal data with the parties set out below:

1. Service providers who provide IT and system administration services.
2. Professional advisers including lawyers, bankers, auditors and insurers
3. Government bodies that require us to report processing activities.

We require all parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

We reserve the right to disclose or share your personal data in order to comply with any legal requirements, enforce our terms and conditions, or any other agreement we enter into with you, or to protect the rights, property, or safety of our business and other customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Data retention – How long we keep your data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We shall keep your data for the period of time you hold an account with us, to enable us to contact you, keep a record of your past orders and supply you with any new orders. We shall not keep your personal information for any longer than necessary to fulfil our obligations to you or to meet our legitimate business interests or legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

Cookies and Tracking Technologies

Our website may utilise cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings. Please review our Cookie Policy for detailed information.